Contact & corrections

Anything that makes a fact on this site checkable, or shows that one is wrong:

• A correction. A specification, compatibility claim, certification or recall association that does not match the real product. Tell us which page and which figure.
• A missing product. Particularly a discontinued one. Products whose pages have been taken down are exactly the ones owners struggle to find replacement batteries for, and they are the hardest for us to reach.
• Official documentation. Spec sheets, owner’s manuals, service manuals, declarations of conformity, certification records, safety notices. Attach the document itself rather than a link where you can — links expire, and a document we hold can still be cited years later.
• A battery or charger detail we have left blank: a pack’s SKU, its connector, its case type, a charger’s output rating.

Corrections, missing products and documentation: corrections@golfcartpowerindex.com. Attachments are welcome and preferred.

Everything else — listings, partnerships, press, general enquiries: contact@golfcartpowerindex.com.

Please include the page you are writing about, the figure you believe is wrong, and what it should be. If you can point to where the correct value is published — a page, a manual, a label on the product — that is what lets us act on it quickly.

Write to us. This index is added to continuously and is nowhere near complete — if your brand or a model of yours is missing, that means we have not researched it yet, not that we decided against it.

The most useful thing you can send is documentation: specification sheets, owner’s and service manuals, battery and charger datasheets, parts catalogues, declarations of conformity and certification records. A model researched from a manufacturer’s own documents ends up more complete, and more accurate, than one researched from its product page alone.

To be plain about what listing does and does not mean: entries are not bought, and sending us material does not change how it is treated. Every figure is checked against its own source and published with that source beside it, a specification that contradicts another of your own pages is recorded as a contradiction, and a certification claim is recorded as the claim it is unless a certificate supports it. We do not remove or soften a recall on request. That standard is the only reason a listing here is worth having.

Every submission is read by a person and checked against its own evidence before anything changes. We do not publish a figure because someone asked us to, including the manufacturer — the same standard applies to a brand’s correction as to anything else on this site.

In practice that means:

• If you send a document, we read it, record the figure with the document’s own words as the quote, and cite where in the document it appears.
• If a value you send is not in any source we can check, we will say so rather than publish it. That is not a judgement about you — it is the rule this whole site runs on.
• If we got something wrong, we fix it and the corrected value carries its source, so a reader can verify it themselves.

• Remove a real recall. Recall and safety information published here comes from government regulators — CPSC in the United States, and the equivalent authorities in the EU, UK, Australia, Canada and France. If a record is inaccurate, the correction has to come from the regulator; we will gladly update once their record changes, and we will correct a wrong MATCH between a recall and a product immediately. See recalls.
• Confirm that a battery fits a cart on request. Compatibility here is evidence-based and tiered, and we cannot raise a claim above what its evidence supports.
• Certify, test or endorse anything. We are not a laboratory or a certification body — see the disclaimer.

Say so in the first line of your message, to corrections@golfcartpowerindex.com. A wrong voltage or a mismatched recall is worth fixing ahead of anything else, and we would rather remove a figure while we check it than leave one up that could cause harm.